In our ever evolving culture the issues we face are becoming more and more complex. With that complexity has come a deepening polarization. How do we keep from destroying our relationships? Empathy can go a long way in dialing down the rhetoric.

Powerful people don’t understand what it’s like to be powerless. Their lack of empathy causes them to be judgmental. Understanding powerless people can change that.

There are four key components to a true apology. But many people fail to offer all four well. In this post I discuss the importance of expressing true sorrow to regain the trust that has been broken in a relationship.